We guarantee to ship your order as soon as possible. We want you to be completely satisfied with your energenshop.com purchase.
Shipping – under 2 LB : $4.99 2.1LB- 12 LB : $14.99. over 12.1 LB : $19.99 For this shipping method, energenshop uses USPS and/or UPS. shipping rates apply to U.S. continental only.
Return & Refund
So long as they are in their original, unused and undamaged condition, all products may be returned within 14 days of the date of your purchase order. You agree that the Company may charge you a 7% restocking fee for all returns.
The Company will process refunds within 7 days of the return of your order and will refund the amount due to you (less the restocking fee) in the same manner as your method of payment, e.g., credit card refund if you used a credit card, etc. If you fail to return products purchased by you in their original, unused and undamaged condition, or your fail to return the products to the Company within 21days of the date of your purchase order.